Feedback & complaints
We encourage all of our clients and partners to provide feedback on their experiences with MTPak Coffee’s products and services. Any concerns you have are taken seriously and treated as a priority, and we will keep you informed while working towards a satisfactory resolution. All complaints should be made within 30 days of receiving the product in question, or 30 days from the date that the issue with our services came to your attention. Please fill out the form below with as many details as possible so we can look into the issue. Your feedback can help us improve.